Certificate Error

Security Certificate Login Issues

Logging into my LPQuicksite control panel is giving me a certificate warning in my browser when I login. Why is it doing this?

There is no reason for alarm in this situation. The security error which you see is due to accessing a URL in which the name of the site does not exactly match the domain to which we had put on our SSL certificate.

As an example, "server.lunarpages.com" would be listed on the certificate as your server. However, when you log into control panel, your connection usually will go to "login.server.lunarpages.com," this is the reason for the mismatch error.

Depending on the security settings in your browser, this message can be triggered. This connection is still a secure connection, the warning is just letting you know of the difference in the name.

Next time when you receive the message, select the "Accept the certificate permanently" (or something of that nature) and you should not see that message again.